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To complete your return, we require a tracking number, which shows the items which you already returned to us. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
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You may return most items within 30 days of delivery for a full refund. Please save all packaging material and damaged goods before filing a claim. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Good Holiday Price is not liable for any products damaged or lost during shipping. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Provention Mask is not responsible for any customs and taxes applied to your order. You will receive a shipping confirmation and tracking number after we have processed your order. Please contact us by email for more questions about it. Products include watches, POV cameras, goggles with fans and some beacons, airbags, & headphones. Please note, products with Lithium batteries cannot be shipped to APO/FPO addresses. APO/FPO shipments will often take 4-8 weeks for delivery. Packages to APO/FPO addresses also ship UPS and are passed off to the USPS for delivery.
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If you have a United States Post Office Box please enter the PO Box #, city, state and zip code and UPS will pass the package to the USPS *Add any disclaimers related to shipping services you offer, shipping location limitations, and if delivery delays may occur.
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Shipping rates and delivery estimatesĬustomize the following: Shipping charges for your order will be calculated and displayed at checkout.
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Let them know how you will communicate these changes. Communicate what the customer should expect if your company is experiencing a high volume of orders, and if they should expect any delays. State whether or not shipments or deliveries occur on weekends or holidays.
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Provention Mask ’s Shipping Policy Domestic Shipping Policy Shipment processing timeĪll orders are processed within 2 business days.
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